3 days old

ATM Business Development Manager

Bank of Hawaii
Oahu, HI
  • Job Code

ATM Business Development Manager-1800935

Does this sound like you?

Are you ambitious?  Want to make a difference in people’s lives?  Do you thrive in an environment that leverages your abilities as a fast learner, good listener, and problem-solver?   If you love challenges, relish complexity, and have moxie, consider applying your unique talents with a Hawaii banking leader – Bank of Hawaii.  Here you can be at the forefront of whatever you do. Welcome to your tomorrow!


A day in your life as a ATM Business Development Manager

Under the direction of the ATM, Debit & Digital Payments Manager, this position is responsible for business strategy and management, compliance, service management, business development and vendor management of the ATM Department. Ensures business unit’s compliance with applicable laws, regulations, regulatory requirements and Bank policies and procedures, including but not limited to those related to Fair Banking, Anti-Money Laundering laws and regulations, Bank Secrecy Act and USA PATRIOT Act.



We’ll give you these important responsibilities…

  • Business Strategy and Management.  Responsible for the development and execution of the Bank’s ATM business strategy.  Manages budgets, financial projections and maintains expense control and overall revenue management.  Also develops and implements an ATM capital budget including an appropriate refresh cycle for ATM hardware and software. Defines competitive strategy to position the Bank for success.  Develops the product strategy, including the evaluation of the ROI of ATM features and functions.  Sets pricing strategy based on sound analysis and research.  Serves as the Bank’s Business Continuity representative for the ATM Department.
  • Business Development and Partner Strategy.  Responsible for the identification of key retail ATM locations and negotiates leases and revenue share agreements.  Develops and maintains partner relationships to further strengthen the ATM business.  Creates an ATM location strategy to ensure that ATMs are positioned for maximum competitive advantage in the marketplace.   Works with the Marketing Department and eCommerce team to develop Marketing strategies to promote the ATM network.
  • Leads ATM projects and collaborates across multiple stakeholder groups including IT to implement new features and services through the ATM channel. 
  • Performs Net Present Value and financial modeling to demonstrate the economic contribution of investments in ATM services, including price sensitivity, revenue forecasting, gross margin, contribution margin, break-even analysis, expense tracking and trends and other metrics.  This applies to current and new products & services under financial evaluation.  Manages customer, product, and market data collection and analysis to manage the ATM business.  Reviews, analyzes, and presents financial models, pro formas, and financial management presentations.
  • Vendor Management.  Manages ATM vendor service performance.  Responsible for maintaining vendor expense at appropriate levels as set forth by the business strategy.  Negotiates vendor contracts.  Manages vendors to established service levels and corporate targets. 
  • Performs all other miscellaneous responsibilities and duties as assigned.


…if you come to us with these qualifications…


  • Bachelors degree from an accredited institution, or equivalent work experience.



  • Minimum 7 years of business experience, with a minimum of 3 years of ATM experience, and a minimum of 2 years of project management/leadership responsibility (preferably in the financial services industry) or equivalent work experience.


Technical Skills: 

  • Experience in the supervision of technical professionals.  
  • Proven organization and project management skills. 
  • Demonstrated leadership ability. 
  • Demonstrated proficiency and expertise with personal computers and Microsoft applications (Outlook, Word, Excel, Access, and PowerPoint) or similar software. 
  • Knowledge of or ability to use Bank software and systems.


Other Job Qualifications: 

  • Demonstrated verbal and written communication skills. 
  • Must be able to meet deadlines and handle multiple priorities. 
  • Knowledgeable of applicable financial practices and processes. 
  • Ability to create and use financial modeling techniques. 
  • Must possess thorough understanding and knowledge of electronic banking products and services, and state and federal regulations governing electronic banking. 
  • Able to work flexible hours including weekends and evenings as needed or assigned.   
  • Must be able to provide own transportation or to operate a vehicle with a valid driver’s license, and ability to commute and arrive at intended destination in a timely manner and/or as required. 
  • Travels by air as required.



Bank of Hawaii

In 1897, Bank of Hawaii was the first chartered and incorporated bank in the Republic of Hawaii. We’ve been here from territorial days, growing and changing with Hawaii. Today, we are the largest independent bank in Hawaii – a result of knowing our business and community, and always staying ahead of change.  We are constantly finding creative ways to deliver leading edge financial services to our customers.  Now, we’re embracing change with our new 21st century banking.


It’s our people who help us succeed in offering first class service and products to our customers.  As a member of the Bank of Hawaii community, you will be among the very best in your profession in an environment that places a high value on integrity, innovation and teamwork.  People who are agile, savvy, forward-thinking and entrepreneurial can learn and grow with us.


All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of any legally protected classification including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or protected veteran status.  Bank of Hawaii takes affirmative action in support of its policy to advance in employment legally recognized individuals including minorities, women, protected veterans and individuals with disabilities.


Job Function Banking Sales/Services
Primary Location Hawaii-Oahu
Schedule Full-time
Job Posting Nov 29, 2018, 7:26:57 PM
Unposting Date Ongoing


Posted: 2019-02-12 Expires: 2019-03-14
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ATM Business Development Manager

Bank of Hawaii
Oahu, HI

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