3 days old

International Client Banking Officer

Bank of Hawaii
Oahu, HI
  • Job Code

International Client Banking Officer-1800980

Does this sound like you?
Do you enjoy learning?  Do you thrive in an environment that leverages your abilities as a relationship-builder, good listener, and problem-solver?  Are you a self-starter, comfortable with the complexities that come with offering banking solutions?  If you love challenges, relish complexity, and are solutions-oriented, consider applying your unique talents with a Hawaii banking leader – Bank of Hawaii.  You will work with internal partners and external clients to ensure the right products and services are offered at the right time. Welcome to your tomorrow!

A day in your life as an International Client Banking Officer
Under the direction of the manager, this position is responsible for developing, managing, and retaining comprehensive relationships with International clients meeting the net worth, income, and profitability profiles of the International Client Banking Group.  Manages a portfolio of high deposit balance International clientele. Provides advice, counsel, and high level customer service to build deeper client relationships through the sale and administration of credit, deposit, and investment products and services in a manner that ensures compliance with all applicable regulations, policies, and procedures. Ensures business unit’s compliance with applicable laws, regulations, regulatory requirements and Bank policies and procedures, including but not limited to those related to Fair Banking, Anti-Money Laundering laws and regulations, Bank Secrecy Act and USA PATRIOT Act.



We’ll give you these important responsibilities…

  • Provides financial advice and counsel to clients and prospective clients in the area of International Banking. Responsible for retention, growth, and profitability of assigned International client relationships and develops new relationships with prospective high net worth clients. Maintains a high deposit balance portfolio of International clients, calls on clients and prospects to establish, maintain and expand profitable client relationships, including solicitation of new deposits, credit, foreign exchange, trust, and investment services to fulfill client needs. 
  • Able to present alternative solutions for a variety of complex business situations. Works with internal partners to generate referrals and leads that result in new business or expand existing business. Networks in the community and market area for prospecting purposes and to establish new referral sources with Centers of Influence. Actively and accurately tracks sales pipeline. Leverages support units or alternative delivery channels to match the servicing needs of the client.
  • Responsible for administration and adherence to regulatory and compliance requirements, policies and procedures related to investment, bank depository, and credit facilities.  Works closely with Private Banking Administrators to ensure that all accounts assigned are administered according to policies, procedures and governing documents.  Actively ensures compliance with the Bank of Hawaii Code of Ethics and all Anti-Money Laundering, Bank Secrecy Act, information security and suspicious activity reporting requirements, policies, and procedures.  Actively participates in any required corporate and business line training in these areas.  Follows account opening procedures and understands and follows internal suspicious activity referral requirements and processes, as required for this position.  Actively works with customers to understand each customer’s normal account activity, as appropriate for this position.
  • Performs all other miscellaneous responsibilities and duties as assigned.


…if you come to us with these qualifications…
REGISTRATION REQUIREMENT:  Registration with the Nationwide Mortgage Licensing System & Registry.  If not yet registered, registration to be completed and accepted no later than 30 days from employment or transfer date.  If not registered and accepted, employment may be terminated.


CREDIT REPORT REQUIREMENT:  A credit report mandated by the Dodd-Frank Act to ensure demonstrated financial responsibility.  The report is to be obtained and accepted no later than 30 days from employment or transfer date.  If not accepted, employment may be terminated.



  • Bachelors degree from an accredited educational institution or equivalent business work experience.



  • Minimum 2-3 years of International Banking experience and 2-3 years of client portfolio management experience. 


Technical Skills: 

  • Must be able to speak write and read Japanese fluently.
  • Demonstrated proficiency and expertise with personal computers and Microsoft applications (Outlook, Word, Excel, Access, and PowerPoint) or similar software. 
  • Knowledge of or ability to use Bank software and systems.


Other Job Qualifications: 

  • Must have well developed analytical and problem solving skills. 
  • Excellent writing, speaking, and presentation skills. 
  • Ability to make critical decisions independently. 
  • Possesses networking and business development skills. 
  • Able to handle high profile International Clients. 
  • Requires extensive knowledge of products and services, and expert knowledge of International Banking and credit products and services.
  • Able to work flexible hours including holidays, weekends and evenings as needed or assigned. 
  • Must be able to provide own transportation or to operate a vehicle with a valid driver’s license, and able to commute and arrive at intended destination in a timely manner and/or as required.

Bank of Hawaii
In 1897, Bank of Hawaii was the first chartered and incorporated bank in the Republic of Hawaii. We’ve been here from territorial days, growing and changing with Hawaii. Today, we are the largest independent bank in Hawaii – a result of knowing our business and community, and always staying ahead of change. At Bank of Hawaii, we think of ourselves as forward thinking pace setters. We are constantly finding creative ways to deliver leading edge financial products and services to our customers.  Now more than ever, we’re focused on the needs of our customers and providing solutions they need.


It’s our sales team who helps us succeed in providing solutions to retail customers, as well as large and small businesses in Hawaii.  As a member of the Bank of Hawaii community, you will be among the very best in your profession in an environment that places a high value on integrity, innovation and teamwork.  People who are agile, savvy, forward-thinking and entrepreneurial can learn and grow with us.



All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of any legally protected classification including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or protected veteran status.  Bank of Hawaii takes affirmative action in support of its policy to advance in employment legally recognized individuals including minorities, women, protected veterans and individuals with disabilities.

Job Function Banking Sales/Services
Primary Location Hawaii-Oahu
Schedule Full-time
Job Posting Dec 26, 2018, 6:45:45 PM
Unposting Date Ongoing


Posted: 2019-02-12 Expires: 2019-03-14
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International Client Banking Officer

Bank of Hawaii
Oahu, HI

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