2 days old

Merchant Services Accounting and Controls Specialist

Bank of Hawaii
Oahu, HI
  • Job Code

Merchant Services Accounting and Controls Specialist-1900040

Bank of Hawaii
In 1897, Bank of Hawaii was the first chartered and incorporated bank in the Republic of Hawaii. We’ve been here from territorial days, growing and changing with Hawaii. Today, we are the largest independent bank in Hawaii – a result of knowing our business and community, and always staying ahead of change.  We are constantly finding creative ways to deliver leading edge financial services to our customers.  Now, we’re embracing change with our new 21st century banking. 

It’s our people who help us succeed in offering first class service and products to our customers.  As a member of the Bank of Hawaii community, you will be among the very best in your profession in an environment that places a high value on integrity, innovation and teamwork.  People who are agile, savvy, forward-thinking and entrepreneurial can learn and grow with us.

Does this sound like you?
Are you ambitious?  Want to make a difference in people’s lives?  Do you thrive in an environment that leverages your abilities as a fast learner, good listener, and problem-solver?   If you love challenges, relish complexity, and have moxie, consider applying your unique talents with a Hawaii banking leader – Bank of Hawaii.  Here you can be at the forefront of whatever you do. Welcome to your tomorrow!

A day in your life as a Merchant Services Accounting and Controls Specialist:
Under the direction of the Manager, this position is responsible for supporting the management of the accounting, operational reporting, and financial controls for the department, while assisting the Manager in fulfilling fiduciary duties related to the profitability and soundness of the business through the monitoring of merchant and vendor performance.  Assists in business unit’s compliance with applicable laws, regulations, regulatory requirements and Bank policies and procedures, including but not limited to those related to Fair Banking, Anti-Money Laundering laws and regulations, Bank Secrecy Act and USA PATRIOT Act.  

We’ll give you these important responsibilities…
  • Responsible for the collection, review, creation and preparation of department reporting. Assists Sales Officers, PRO’s and Relationship Officers with exception pricing models with focus on profitability.  Updates to the financial pricing matrix are also involved.  Collaborates with the MS management team, focusing on the financial impact to the bank and its merchants as a result of the Semi-annual Industry Card Brand Releases.   
  • Aids in the oversight of the department’s accounting activities, reconciliation and analysis of external financial and activity reports. Assists with maintenance of the department’s internal financial database and analyzing department data for trends and appropriateness of revenues and expenses. 
  • Assists Manager in preparation of department Capital and Operating budgets. Analyzes and conducts research to prepare budget variance responses and assists Manager with preparation of periodic financial performance reports for upper management, such as the department Monthly Dashboard and Open and Closed reports. 
  • Maintains knowledge of merchant services programs and sales promotions. Plans and directs project tasks to implement Card Association, regulatory, business enhancement, Bank or vendor changes. Monitors and maintains department procedures and presentations. Leads or is a member of assigned project and process improvement teams. Manages and tracks progress to establish project completion dates. Supports sales and relationship officers for financial reviews and presentations. 
  • Assists in the coordination of the financial activities of the department’s audits. Assists the manager in working with auditors to provide requested information, including department policies, procedures, industry regulations, etc. Communicates audit activities and findings to the department managers and coordinates responses to citations, corrective measures and procedures to avoid repeat citations.
  • Keeps informed and abreast of current vendor contracts, Bank policies and procedures; federal laws, regulations and Card Association’s rules and bylaws that may have financial impact to the department. This may include business enhancements, pricing changes, vendor’s operational changes and product development. 

…if you come to us with these qualifications…

  • Bachelor’s degree from an accredited institution with major in accounting or equivalent work experience.

  • Minimum 3 - 4 years of experience in credit card processing, financial services operations, banking operations or equivalent work experience. 
  • Minimum 2 – 3 years of work experience in Client Services or equivalent experience requiring people skills. 
  • Project management/process improvement experience preferred.
Technical Skills: 
  • Demonstrated proficiency and expertise with personal computers in a networked environment and Microsoft applications (Outlook, Word, Excel, Access and Power Point) or similar software.  
  • Must be proficient in the use of SQL. 
  • Knowledge of or ability to use Bank software and systems.

Other Job Qualifications:  
  • Demonstrated strong verbal and written communication skills, including presentation skills.  
  • Must be analytical, detail oriented, organized.  
  • Must have good project management skills and ability to meet deadlines and handle multiple priorities. 
  • Effective and efficient team player with excellent interpersonal skills, who can also resolve problems independently.    
  • Knowledge of banking industry and products, as well as banking compliance as it pertains to credit card business. 
  • Able to work flexible hours including holidays, weekends and evenings as needed. 
  • Must be able to lift, move, carry and transport files up to 10 lbs.  
  • Able to provide own transportation and commute as required.

All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of any legally protected classification including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or protected veteran status.  Bank of Hawaii takes affirmative action in support of its policy to advance in employment legally recognized individuals including minorities, women, protected veterans and individuals with disabilities.

Job Function Banking Sales/Services
Primary Location Hawaii-Oahu
Schedule Full-time
Job Posting Jan 11, 2019, 8:41:29 PM
Unposting Date Ongoing


Posted: 2019-04-18 Expires: 2019-05-18
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Merchant Services Accounting and Controls Specialist

Bank of Hawaii
Oahu, HI

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