19 days old

People Service Center Assistant Manager - 2000066

Bank of Hawaii
Oahu, Hawaii
  • Job Code

People Service Center Assistant Manager - 2000066


Bank of Hawaii
In 1897, Bank of Hawaii was the first chartered and incorporated bank in the Republic of Hawaii. Weve been here from territorial days, growing and changing with Hawaii. Today, we are the largest independent bank in Hawaii a result of knowing our business and community, and always staying ahead of change.  We are constantly finding creative ways to deliver leading edge financial services to our customers.  Now, were embracing change with our new 21st century banking.
Its our people who help us succeed in offering first class service and products to our customers.  As a member of the Bank of Hawaii community, you will be among the very best in your profession in an environment that places a high value on integrity, innovation and teamwork.  People who are agile, savvy, forward-thinking and entrepreneurial can learn and grow with us.


Does this sound like you?
Are you ambitious?  Want to make a difference in peoples lives?  Do you thrive in an environment that leverages your abilities as a fast learner, good listener, and problem-solver?   If you love challenges, relish complexity, and have moxie, consider applying your unique talents with a Hawaii banking leader Bank of Hawaii.  Here you can be at the forefront of whatever you do. Welcome to your tomorrow!
A day in your life as a People Service Center Assistant Manager
Under the direction of the People Service Center Manager, the People Service Center Assistant Manager leads the delivery of HR services to employees, managers, and external vendors. Directly supervises Service Center operations, benefits, well-being, retirement planning, employee leaves, and workers compensation to include design, implementation, and evaluation of program activities. Works with Service Center staff on process improvement to enhance operational efficiency. Ensures business units compliance with applicable laws, regulations, regulatory requirements and Bank policies and procedures, including but not limited to those related to Fair Banking, Anti-Money Laundering laws and regulations, Bank Secrecy Act and USA PATRIOT Act.


Well give you these important responsibilities  

  • Supervises the delivery of HR services in a cost-efficient, customer-friendly manner that provides accurate and timely information to managers and employees.  Ensures day-to-day operations are compliant with changes to applicable local, state and federal laws, regulations, internal policies, and current plan designs.
  • Assists in the implementation of benefits, retirement planning and well-being programs to attract, engage, and retain employees. Implements communication/education programs to enhance employee knowledge, participation and effective use of programs. 
  • Collaborates with People Services Manager to streamline processes, systems, and practices to provide best in class HR service delivery.  Provides guidance to Service Center staff and assists in resolving problems or issues.  Partners with People Services Manager in the development of annual People Services goals and objectives that align with organizational strategies. 
  • Supervises employee leaves, ADA-AA and workers compensation functions and ensures accurate tracking and communication between employees, managers, and Service Center.
  • Monitors service level agreements with vendors.  Tracks vendor costs and reports issues and opportunities that arise. 
  • Assists with the management of all employees in the team including staffing and scheduling, compensation, performance management, training and development.   Goal is to attract, retain and motivate the team to achieve management business objectives and maintain a favorable employee relations climate.  Responsible for the timely and effective management of People Services forms and documents relevant to immediate staff.
  • Performs all other miscellaneous responsibilities and duties as assigned.

This position requires use of a personal computer and other standard office equipment (typewriter, fax, copier, calculator and telephone).


 if you come to us with these qualifications 

  • Education: Bachelors degree from an accredited institution, or equivalent work experience.
  • Experience:  Minimum 5 years of relevant work experience, with 3 years management/supervisory experience.
  • Technical Skills: Demonstrated proficiency and advanced expertise with personal computers and Microsoft applications (Outlook, Word, Excel, MS Access, Power Point and SharePoint) or similar software.  Knowledge of or ability to use HR software.  Working knowledge of federal, state and local laws impacting benefit administration.
  • Other Job Qualifications: Demonstrated verbal and written communication, analytical, problem solving, and project management skills.  Must be detail oriented, organized, handle multiple priorities, and able to meet deadlines. Possess analytical, quantitative, and problem solving skills to identify business and process improvement opportunities and risks, implement procedural change, and establish internal controls.  Ability to simultaneously manage multiple projects and assignments with varying deadlines.  Must be a self-starter with the ability to work independently.  Ability to express complex ideas in concise and simple terms.   Effective interpersonal skills and collaborative management style to include teamwork, team building, conflict management, negotiating and problem solving skills.

All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of any legally protected classification including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or protected veteran status.  Bank of Hawaii takes affirmative action in support of its policy to advance in employment legally recognized individuals including minorities, women, protected veterans and individuals with disabilities.


Job Function Human Resources
Primary Location Hawaii-Oahu
Schedule Full-time
Job Posting Feb 10, 2020, 4:59:31 PM
Unposting Date Ongoing


Posted: 2020-01-31 Expires: 2020-03-12
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People Service Center Assistant Manager - 2000066

Bank of Hawaii
Oahu, Hawaii

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