5 hours

Workflow Assistant - Vault Services and Operations

Bank of Hawaii
Oahu, HI
  • Job Code

Workflow Assistant - Vault Services and Operations-1800273

Does this sound like you?
Are you ambitious?  Want to make a difference in people’s lives?  Do you thrive in an environment that leverages your abilities as a fast learner, good listener, and problem-solver?   If you love challenges, relish complexity, and have moxie, consider applying your unique talents with a Hawaii banking leader – Bank of Hawaii.  Here you can be at the forefront of whatever you do. Welcome to your tomorrow!

A day in your life as a Workflow Assistant:
Under the supervision of the Manager/Supervisor/Workflow Coordinator, this position is primarily responsible for overseeing the daily workflow of assigned section to ensure goals, objectives and deadlines are met. Ensures established procedures and service standards are adhered to and productivity averages are maintained.  Assists in delivering reliable, professional, quality service to our customers. If applicable or appropriate, assists in business unit’s compliance with applicable laws, regulations, regulatory requirements and Bank policies and procedures, including but not limited to those related to Fair Banking, Anti-Money Laundering laws and regulations, Bank Secrecy Act and USA PATRIOT Act.  

We’ll give you these important responsibilities…
  • Controls, assigns and monitors daily workflow within assigned section(s) to ensure established deadlines are met.  Performs routine operational duties to support objectives.  Ensures established processing and security procedures are adhered to.   
  • Assists, researches, responds and resolves all customers inquires and notifications of deposit adjustments, providing quality service. Reports performance issues requiring further action and may assist with input on progress reviews and resumes of interview candidates. Documents prepares and submits assigned reports in accordance with established deadlines.
  • Provides Team Support, remains flexible to assist wherever needed working with frequent interruptions.  May provide assistance in various areas within the department. Communicates with internal/external customers & staff in a professional manner.
  • May perform Teller responsibilities of processing transactions/orders, cash balancing and adhering to cash handling guidelines. Responsible for making sound credit decisions within assigned limits.


…if you come to us with these qualifications…
  • High School Diploma or G.E.D.

  • More than 2 years of banking, cash handling, accounting or equivalent work experience. 
  • Lead/supervisor experience preferred.

Technical Skills:  
  • Demonstrated proficiency with personal computers and Microsoft applications (Outlook, Word, Excel, and PowerPoint) or similar software. 
  • Knowledge of or ability to use Bank software and systems. 
  • Ability to independently operate required equipment after initial training period.

Other Job Qualifications:  
  • Demonstrated verbal and written communication skills. 
  • Analytical ability and math skills sufficient to balance cash trucks. 
  • Able to work independently with frequent interruptions.  
  • Must be able to lift/transport up to 50 pounds and be able to stand for extended periods of time. 
  • Able to work flexible hours, including weekends and shift work. 
  • Steel Toe shoes and ear protection required.

Bank of Hawaii
In 1897, Bank of Hawaii was the first chartered and incorporated bank in the Republic of Hawaii. We’ve been here from territorial days, growing and changing with Hawaii. Today, we are the largest independent bank in Hawaii – a result of knowing our business and community, and always staying ahead of change.  We are constantly finding creative ways to deliver leading edge financial services to our customers.  Now, we’re embracing change with our new 21st century banking. 

It’s our people who help us succeed in offering first class service and products to our customers.  As a member of the Bank of Hawaii community, you will be among the very best in your profession in an environment that places a high value on integrity, innovation and teamwork.  People who are agile, savvy, forward-thinking and entrepreneurial can learn and grow with us.

All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of any legally protected classification including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or protected veteran status.  Bank of Hawaii takes affirmative action in support of its policy to advance in employment legally recognized individuals including minorities, women, protected veterans and individuals with disabilities.

Job Function Bank Operations
Primary Location Hawaii-Oahu
Schedule Full-time
Job Posting Apr 11, 2018, 8:10:46 AM
Unposting Date Ongoing


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Workflow Assistant - Vault Services and Operations

Bank of Hawaii
Oahu, HI

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Oahu, hi

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